Who is authorized to perform a post void reversal?

The authorization to perform a post void reversal typically rests with the manager on duty or customer service manager. This is because such transactions require a level of oversight and decision-making that is generally beyond the scope of regular store employees or even cashiers, regardless of their seniority. Managers are trained to handle sensitive transactions and have the authority to make adjustments in the point of sale system, ensuring that the reversal process is conducted properly and securely.

In retail environments, it’s critical to have established protocols for transactions that can affect inventory and financial records. Managers are equipped with the necessary training to handle these scenarios, understand the implications of voiding transactions, and ensure compliance with company policies.

Other options, such as any store employee, a cashier with seniority, or only the store owner, do not typically include the necessary authority or training to manage post void reversals effectively, which is why they are not the correct choices in this context.