What should a cashier do if an item has a price discrepancy at checkout?

In situations where there is a price discrepancy at checkout, it is crucial for a cashier to follow company procedures to ensure that any potential errors are addressed correctly and consistently. Seeking a supervisor to resolve the issue ensures that the discrepancy is handled appropriately, as supervisors are trained to manage such situations. This approach not only maintains accurate pricing but also upholds the integrity of the store's pricing policies and customer trust.

The other responses suggest actions that may not comply with company policy or could lead to customer dissatisfaction. Charging a customer a lower price without verification may undermine the store's pricing practices, while informing them that prices can vary does not properly address the ongoing concern. Allowing the customer to choose their price could result in significant revenue loss and is not a standard practice in retail environments. Therefore, involving a supervisor represents the best practice in resolving price discrepancies.