What should a cashier do if they notice a pricing discrepancy?

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When a cashier notices a pricing discrepancy, the best course of action is to report it to a supervisor for resolution. This approach ensures that the issue is handled properly and maintains the integrity of the pricing system within the store. Supervision is often required to confirm price changes or adjustments, as they have the authority to investigate the situation further and make any necessary changes to pricing or promotions.

Also, involving a supervisor helps to prevent potential disagreements with the customer, as they will have the final say on how to address the situation and ensure that store policies are followed. This process upholds professionalism and supports the cashier in providing correct and consistent service to all customers.

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