What should a cashier do if they suspect someone is attempting to steal?

A cashier should notify a supervisor or security personnel discreetly when they suspect someone is attempting to steal. This action is crucial for several reasons. First, confronting a potential thief can escalate the situation, putting the cashier and other customers at risk. It is typically better to involve someone who is trained to handle such situations, as they have the experience to address the matter safely and effectively. Additionally, notifying a supervisor or security allows the store to follow established protocols for handling theft, which often includes monitoring the situation or preparing to take further action without directly confronting the suspect. This method prioritizes the safety of both employees and customers, while also protecting the store's assets.

The other options can lead to negative outcomes. For example, confronting the individual immediately could lead to conflict or violence. Ignoring the situation undermines security and might result in actual theft. Calling the police right away can be necessary in some situations, but doing so without first alerting store personnel disrupts the established response protocol and may be unnecessary if the situation can be managed internally.