What must customers provide for all non receipted refunds?

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For all non-receipted refunds, customers must provide proper identification and a ten-digit telephone number. This requirement ensures that the store has a reliable way to verify the customer's identity and track the refund transaction in their system. Proper identification helps prevent fraudulent returns or abuse of the refund policy by confirming that the person requesting the refund is the original purchaser or is authorized to receive the refund. The ten-digit telephone number serves as an additional measure to establish accountability and facilitate communication regarding the transaction. This approach balances customer service with loss prevention.

Other options may imply necessary steps in a return process but do not meet the specific criteria for non-receipted refunds, which uniquely calls for both identification and contact information for efficient handling.

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