What knowledge should cashiers have about store events?

Cashiers should have knowledge about upcoming store events because this information allows them to engage with customers more effectively. Being informed about events helps cashiers promote them, answer customer inquiries, and create a welcoming atmosphere in the store. Customers often ask cashiers for details about sales, special promotions, classes, or workshops that the store might be hosting, and being knowledgeable enables cashiers to provide accurate information and enhance the customer experience.

Understanding these events also reflects the cashier's connection to the store's overall strategy and objectives. They can help drive traffic and interest, contributing to a sense of community and the store's success. Furthermore, when cashiers are educated about store initiatives, it fosters a more cohesive team environment where everyone is on the same page regarding promotions and events.