What is the procedure for processing a transaction when an item has a price adjustment?

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The correct approach for processing a transaction with a price adjustment is to adjust the price after completing the sale. This ensures that all items being purchased are accurately reflected in the system and that the customer is fully aware of the total before any adjustments are considered.

It's important in a retail environment to maintain transparency with the customer regarding their purchases. Making adjustments after the sale can lead to confusion, as there may not be a formal confirmation of this new price during the transaction process. Additionally, adjusting items in the system without completing the transaction first can disrupt the workflow, affecting inventory management and customer service efficiency.

In a typical retail setting, getting the customer's approval for any new price before finalizing a sale is crucial in building trust and preventing disputes. However, adjusting the price after the sale is not standard practice, as it doesn't provide an accurate representation of the transaction at the moment of purchase. This procedure is critical for ensuring that the system reflects real-time pricing and inventory status as accurately as possible.

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