In Certegy stores, if you receive the prompt to call the authorization center on a check verification, what action is required?

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When you receive the prompt to call the authorization center on a check verification, the appropriate response is to call the authorization center and write the approval code on the check. This procedure ensures that each check transaction is properly verified and approved, which helps in minimizing the risk of fraudulent checks. The approval code serves as documentation that the check has been authorized for that specific transaction.

Taking this action is crucial because it adheres to store policies and protects both the business and the customer from potential losses related to accepting checks that may not be valid. The other options do not follow proper protocols; proceeding without calling could lead to accepting a fraudulent check, declining the check without verification could upset the customer unnecessarily, and asking the customer to verify the check does not follow best practices for handling check transactions in a retail environment.

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