If you find a gift/exchange card with a remaining balance, what should you do?

When you find a gift or exchange card with a remaining balance, the appropriate action is to give it to a member of management. This ensures that the card is handled properly according to company policy. It allows management to either return the card to the accounting department for tracking purposes or potentially reissue it to a customer if needed.

Keeping the card for personal use could raise ethical concerns and potentially violate store policies, as it is not considered your property. Disposing of the card would waste resources and potentially harm customers who may still benefit from the card's value. Ignoring the card does not address the situation and could lead to complications, such as lost funds or customer inquiries if someone comes looking for their card. Therefore, handing it over to management is the most responsible course of action.