How should you handle a customer presenting a tax exempt card?

When a customer presents a tax-exempt card, the correct approach is to follow the tax-exempt sale procedure. This procedure is in place to ensure that tax-exempt purchases are processed correctly and in compliance with state and federal regulations.

The rationale behind this is that tax-exempt status can vary based on the type of purchase and the entity making the purchase. By adhering to the established procedure, you can verify the validity of the tax-exempt status and ensure that the transaction is recorded appropriately in the system. This often involves checking the details on the tax-exempt card against the purchase and possibly entering specific information into the register to remove the sales tax from the total amount.

This meticulous approach helps protect the store from potential legal issues that could arise from improperly processed tax-exempt transactions and ensures that customers receive their entitled benefits without confusion or delay.