How should cashiers respond to a customer's request for a price check?

When a customer requests a price check, the most appropriate response is to politely offer to check the price. This approach demonstrates good customer service and shows that the cashier values the customer's inquiry. By actively engaging in the request, the cashier not only fulfills the customer's needs but also helps maintain a positive shopping experience, which is essential in retail environments like Hobby Lobby.

Responding with politeness builds rapport and assures the customer that their needs are important. It reflects the employee's willingness to assist and helps create a welcoming atmosphere. Checking the price allows the customer to confirm that they are getting the correct item at the right price, which can encourage trust and satisfaction with the service provided.

Other options may fall short in customer service practices; for instance, ignoring the request does not address the customer's needs and can lead to frustration. Bargaining for a better price is generally not within the purview of cashiers and could be against store policy. Suggesting the customer check online diverts them from a direct support experience that the cashier could provide, potentially diminishing the personal touch that a retail store aims to offer.