How can cashiers effectively upsell products?

Recommending items based on customer interests is an effective upselling strategy because it helps create a personalized shopping experience. When cashiers engage with customers to understand their preferences or needs, they can suggest complementary or related products that enhance the customer's purchase. This approach not only adds value to the customer but can also increase the overall sale for the store.

Building rapport with customers and demonstrating genuine interest in their shopping experience fosters trust, making them more receptive to additional suggestions. By aligning recommendations with their interests, cashiers can introduce products that the customer might genuinely need or want, thus improving customer satisfaction while also achieving business goals.

Other strategies, such as focusing solely on discounts or only mentioning products during checkout, may miss opportunities to connect with customers. Ignoring customer requests can create a negative experience that dissuades further purchases.